It was tough to catch my teeth color effectively on pictures to reveal the distinction, but I have actually included them regardless. The Set comes very well packaged with a fast guidebook, teeth shade guide, the LED-mouth piece, and the serum tubes. The LED-mouth piece comes with a 4-multi-end cord including lightning, USB-C, USB-A, and a micro USB for usage with numerous devices.
Television itself was the most complex part of the procedure for me, as it does take a couple of clicks to get serum to start flowing; nevertheless, the Snow website has a terrific FAQ section with videos to discuss common concerns! As far as comfort and security, the light itself is LED not UV as I first thought when I saw a glowing light - .
Snow declares that their product is perfect for delicate teeth, and I can vouch for this being a valid declaration for my own experience, as many times my gums are sensitive to even brushing. I have actually not been troubled by the serum at this time. I will also include that the mouth piece itself rests comfortably.
I find myself looking forward to the next usage, even early on, which for somebody who is not huge into dental health that is quite the feat. . Overall, I am anticipating the continued development and upkeep.
BBB remains operational and concentrated on serving our service neighborhood. Learn more (). . Submit a Complaint308 overall complaints in the last 3 yearsof those, 250 grievances were closed in last 12 monthsAdvertising/SalesBilling/CollectionsDelivery IssuesGuarantee/WarrantyProblem with an Item or ServiceTotals08/03/2020I placed my order with promo code SMILE only still to be charged $149, i have been emailing this company given that 6/21/20 regarding this matter so I can be partly reimbursed or compensated in some way and still no response.
Then by 7/31/2020 the LED light stopped working. I called immediately to advise of my problems just to be told i need to wait 24-48 hours for help. This product is expensive why do i have to wait and now i see only the red light in the wireless mouth piece triggers the serum, why isn't this provided to all clients.
Please describe our return policy for any returns or exchanges (). For upgrades, please send out a query to our assistance team to ******************* Better Organization Bureau: I have actually reviewed the response made by the company in referral to complaint ID ********, and discover that this resolution would be satisfactory to me.
Regards, Sherona S ****** Snow responded that the resolved this concern, they did not deal with no one called, my mouthpiece is not working implying the LED light no longer begins no matter what device i plug it up to the least they can do is send me a new one i paid $149 why are they so non chalant.
please re-open this as i will not stop till they at least acknowledge that i need a new mouthpiece or and acknowledge the discount code not working. thank youNo inquiry found from consumer to client service. Client has actually reached out to consumer by means of e-mail. 07/08/2020Purchased product from business May 2020 and didn't receive the item up until I sent out a message of not receiving it - .
The envelop both inside along with outside was wet from the damaged contents inside the envelop. I have called various times let messages in addition to sent out emails,( three with images to this organization). I desire my cash returned in the amount of $149. 00 since I can't utilize the item.
I understand that we are in a pandemic, nevertheless, somebody at this company must connect to a client via text or email to correct a customers issues I will not utilize this item and want a refund due to my hassle and the absence of issue for my problems - . .
we ask forgiveness for the inconvenience. The order number was **********************. The order verification # is # **** ********. Sent out from my iPhoneDuring the pandemic the return duration was extended as it caused delays in shipments. ********************************* To Whom This May Issue: I sent out a number of emails to this company and likewise called several times and left several messages.
It was that the package was harmed and late. The plan was damaged and not usable. It was truly damp and I did not open it since it was so severely damaged. I would like a refund of the purchase rate ($ 149) due to the fact that the product was not up to standard when it was delivered.
Please email me back and let me understand what can be done to protect my refund. Thank you. Mrs. ****************** 06/25/2020I ordered the Snow Whitening Kit Wired for $111. 75 in late December 2019. I investigated the various Lightening Kits the Pro's and Con's and Snow showed a 5 year warranty on devices and an one month warranty if the device did not work for you.
They billed my Credit Card Company April 6, 2020 and I received the package April 25, 2020. I started using the set April 26, 2020 per the directions. I have utilized other bleaching gadgets in dental offices and over the corner and all of them worked other than they were not user friendly so I had an idea of what I should anticipate.
I understood something might not be right because all whiteners had had the ability to whiten these spots. I started emailing the support staff immediately May 8, 2020 and described in detail my concerns. Each time I would email client support I would put on email 5th Notification, sixth Notice and so on.
NO CUSTOMER SUPPORT so I emailed and text "I would like a refund duration". Today June 25, 2020 I got a call from a SNOW employee Nicolas who stated this wasn't his task to call clients however believed, he would require time to call and see if he could help.
There are wired and wireless gadgets he ask what I had, I said, "I didn't see a choice simply the wired" He stated, the wireless had the blue and red LED lights which activate the serum, the wired did not use both that's why mine wasn't working. I request for a refund or exchange I was not approved either.
No need to make a return. Refund has been processed. Please allow 5-7 business days for refund to be processed. A gift and letter are being mailed to customer and will be delivered within the next 3-4 business days. I believed long and hard on what grievance to look at BBB's list in concerns to how the individual that called me from SNOW BIOLABS tried to verbal Bully me into tucking my tail and letting the problem go stating "you are the only person we understand about that our item has actually not worked for them.